Privacy Policy

Last updated: 23 January 2026

1. Introduction

This Privacy Policy explains how Digital Booster ("we", "us", "our") collects, uses, stores, and protects personal data when you visit our website, contact us, or use our services. We aim to comply with the UK GDPR and the Data Protection Act 2018.

2. Who We Are

Digital Booster is the controller of personal data collected through this website and our services.

Contact email: [email protected]

3. What Data We Collect

We may collect and process the following types of personal data:

  • Contact data: name, email address, telephone number
  • Enquiry data: information you submit through our forms or via email
  • Technical data: IP address, browser type, device information, and usage data (via analytics tools)
  • Client account/service data: billing details, service history, correspondence, and configuration details relevant to providing services
4. How We Collect Data
  • When you submit a form on our website
  • When you contact us by email, phone, or other communication channels
  • Automatically through cookies and similar technologies (for example, analytics)
  • When you become a client and we provide services
5. Why We Use Your Data (Purposes)

We use personal data to:

  • Respond to enquiries and provide quotes
  • Deliver and manage services
  • Provide support, updates, and service communications
  • Improve our website and understand usage trends
  • Maintain security and prevent fraud or abuse
  • Comply with legal obligations
6. Lawful Bases for Processing

We process personal data under the following lawful bases, depending on the context:

  • Consent: where you choose to submit an enquiry or opt-in to marketing
  • Contract: where processing is necessary to provide services you have requested or purchased
  • Legitimate interests: for business operations such as responding to enquiries, improving services, and maintaining security
  • Legal obligation: where we must retain data for tax, accounting, or other legal requirements
7. Marketing

We may contact you about services that are relevant to your enquiry or existing relationship with us. You can opt out at any time by emailing us at [email protected].

We do not sell your personal data.

8. Cookies and Analytics

We use cookies and similar technologies to help our website function and to understand how it is used. We may use analytics tools such as Google Analytics (GA4) which can collect technical and usage data.

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.

9. reCAPTCHA

We use Google reCAPTCHA to help protect our forms from spam and abuse. reCAPTCHA may collect information about your device and browsing behaviour to determine whether you are a human user. This processing is subject to Google’s own privacy policies and terms.

10. Sharing Your Data

We may share personal data with service providers where necessary to operate our business and deliver services, including:

  • Hosting and email providers
  • Analytics providers (for example, Google)
  • Payment providers (if applicable)
  • Professional advisers (for example, accountants or legal advisers)

We only share data where necessary and we expect providers to protect it appropriately.

11. International Transfers

Some third-party providers (such as Google) may process data outside the UK. Where this occurs, we rely on appropriate safeguards such as adequacy regulations or standard contractual clauses.

12. Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, and reporting requirements. Typical retention periods may include:

  • Enquiries: up to 12 months
  • Client records: up to 6 years for tax and accounting purposes
  • Support communications: retained as needed for service delivery and reference
13. Data Security

We take reasonable technical and organisational measures to protect personal data, including access controls, secure hosting, and best-practice security measures. However, no method of transmission or storage is completely secure.

14. Your Rights

Under UK GDPR, you have rights including:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request erasure (in certain circumstances)
  • The right to restrict processing (in certain circumstances)
  • The right to object to processing (in certain circumstances)
  • The right to data portability (in certain circumstances)
  • The right to withdraw consent (where consent is the lawful basis)

To exercise your rights, contact us at [email protected].

15. Complaints

If you are unhappy with how we handle your data, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ICO website: https://ico.org.uk/

16. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website and will apply from the date of publication.